Help is one tap away wherever you are in the app. It opens on these articles first, with a search at the top. Leeloo, the AI assistant, answers from the same articles, and the team is there for anything about your own account.
Where Help is
On a desktop, Help is in the side menu, just above your picture. When the menu is folded to icons, it is the question mark.
On a phone, Help is at the top right of every page, and in the menu.
In Automation on a phone, Help is the last tab along the bottom. Between a phone and a desktop, when the tabs are along the top, it sits beside the menu button.
When the team has replied to you, a number or a dot on Help says there is something you haven't read.
Search the articles
Type a few words into the search, such as "connect Tradovate" or "daily limit", and open the article that fits. Every article ends with where to go next.
Ask Leeloo
Leeloo answers straight away, any time of day, from these articles. Start a conversation from Help and ask in your own words.
Say what you see. The words on the signal's card in Activity, or the line in Needs attention, tell Leeloo far more than "it didn't trade".
When the team takes over
Leeloo brings in the team when a question is about your own subscription or payment, or needs someone to look at your account. You can also ask for the team at any time. The reply arrives in Help, and the number on Help tells you it is there.
Other ways
Something doesn't work as it should: Report a problem sends the team what they need to look at it.
Can't sign in: email [email protected].
To talk with other traders, join the ClearEdge community on Discord: Link your Discord account.
You run a trading community and would like to work with ClearEdge: press Help and tell the team about your group. There is no affiliate sign-up, as each partnership is agreed on its own.
Still stuck? Press Help in the app: Leeloo, the AI assistant, answers from these articles, and the team is one click away.