ClearEdge can tell you when something needs you, by Discord message, email or a push notification on your phone. These alerts are off until you switch them on.
Choose what reaches you
Press your picture at the bottom of the side menu and choose Notifications. On a phone, open the side menu first with the menu button at the top left.
Switch on Enable notifications.
For each event, switch on the channels you want under DISCORD, EMAIL and PUSH.
The events:
Order Failed: your broker rejected an order.
Broker Disconnected: a connection was lost or could not sign in. The exchange's daily and weekend closures don't count.
Open P/L Not Updating: a held position's price stopped updating, so its open P/L and daily limit are not live. When it comes back, you are told the same way.
Changes save themselves. DISCORD needs a linked Discord account, PUSH needs a phone set up as below, and EMAIL goes to your account's address. Test on the Discord or Mobile Push card sends you one.
Push notifications on your phone
On your phone, open Automation at my.clearedge.trading.
The banner Get ClearEdge on your Home Screen offers Show me how on an iPhone: in Safari, tap the Share button and choose Add to Home Screen. On Android, press Add to Home Screen.
Open ClearEdge from your Home Screen. At Turn on push notifications, press Enable notifications and allow them.
Open Notifications and check that Enable notifications is on and which events have PUSH switched on.
The phone then shows under DEVICES RECEIVING PUSH, and its × removes it. Tapping a notification opens Automation. If the banner says Notifications are blocked, allow notifications for ClearEdge in your phone's settings, then come back. See also Using ClearEdge on your phone.
Emails you may get
The events you switched on under EMAIL.
If we ever close your open positions to apply a critical update to your service, you are told on every channel you have, whatever your settings.
Action needed: your trading IP address changed, when your service's IP address changes. See Register your service address with your prop firm.
Links and notices for your password and email address. See Reset your password and Confirm or change your email address.
Your ClearEdge subscription is active when you subscribe, and Your ClearEdge subscription has been updated when it changes.
They come from ClearEdge Automation.
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